Privacy Policy and GDPR

Information on the processing of personal data in accordance with the GDPR

1. Operator

Operator of your personal data is:

DEENZO, s.r.o.
Divinka 133
013 31 Divinka
Slovak Republic

Company ID: 50948741
TIN: 2120530368
VAT ID: SK2120530368

E-mail: info@deenzo.com
Phone: +421 918 781 406

2. What personal data we process

As part of our activities, we process the following categories of personal data:

Contact details: first name, last name, email address, phone number

Identification data: address of registered office/residence, ID number, VAT number (for entrepreneurs)

Technical data: IP address, device information, cookies

Business details: order history, communication, preferences

3. Purpose and legal basis of processing

We process your personal data based on:

Performance of the contract: provision of services, order processing, communication related to the contract

Legitimate interest: marketing our own services, improving our services, protecting legal claims

Consent: sending newsletters, marketing communications (which you can unsubscribe from at any time)

Legal obligation: accounting and tax obligations

4. Data retention period

We store personal data for the following period:

uring the term of the contractual relationship and subsequently for the period necessary to fulfill legal obligations (at least 10 years according to the Accounting Act)

Marketing: until consent is revoked or your account is deleted

Cookies: by cookie type (see Cookies section)

5. Recipients of personal data

We may share your personal data with:

Intermediaries: IT service providers, marketing tools (Google Analytics, Microsoft Clarity)

Accountants and tax advisors

Public authorities: in the case of a legal obligation

All our partners are contractually bound to comply with personal data protection.

6. Transfer to third countries

Some of the tools we use (Google Analytics, Microsoft Clarity) may transfer data outside the EU. In such cases, we ensure an adequate level of protection through standard contractual clauses approved by the European Commission.

7. Your rights

You have the right to:

To access your data: request information about the processing of your personal data

For repair: correct incorrect or incomplete data

For deletion: request the deletion of data (the "right to be forgotten")

To restrict processing: restrict the processing of your data

Portability: obtain your data in a structured format

Object: object to processing based on legitimate interest

Withdraw consent: withdraw your consent to processing at any time

File a complaint: file a complaint with the Office for Personal Data Protection of the Slovak Republic

8. How to exercise your rights

If you wish to exercise any of your rights, please contact us:

E-mail: info@deenzo.com
Phone: +421 918 781 406

We will respond to your request within 30 days of receiving it.

9. Automated decision-making

We do not perform automated decision-making or profiling that would have legal effects or similarly significantly affect you.

10. Data security

We protect your personal data using appropriate technical and organizational measures, including encryption, secure servers, and regular security audits. Only authorized persons have access to the data.

11. Supervisory authority

If you suspect that we are processing your personal data in violation of the law, you have the right to file a complaint with:

Office for Personal Data Protection of the Slovak Republic
Hraničná 12
820 07 Bratislava 27
Slovak republic

Web: www.dataprotection.gov.sk

12. Zmeny v zásadách

We may update this privacy policy from time to time. We will notify you of any significant changes via email or a notice on our website.

Last update: January 6, 2026